Shannon recently blogged about a recent UPS decision to selectively deny service to internet beer distributor Brewforia. When I heard the news, I was so outraged that I decided to both call and email UPS asking them to reverse their decision. I have written a form letter for those of you that might also want to contact UPS to express your concern. If you'd like to show your support for Brewforia, you can contact UPS at customerrelations@ups.com and use the following form letter:

Dear UPS,

As a loyal UPS customer, I'm alarmed at the recent news I've been reading about the company selectively denying service to small internet beer distributors.  I recently stumbled across this story describing the United Parcel Service of America's treatment of Brewforia, an Idaho-based beer retailer company: http://www.pintley.com/blog/post.cfm/why-do-they-hate-beer

This story is spreading rapidly, creating significant negative PR for UPS. Internet users on popular sites like Twitter are decrying the decision to deny service to Brewforia, stating things like: "What can Brown Do for You? Apparently Nothing." Given my repeated positive experiences with UPS, I wanted to bring this story to your attention and explain to you why I will be boycotting UPS until this policy is reversed.

Brewforia is a lawfully-created American company that follows all applicable laws and regulations. By retailing craft beer, Brewforia provides a unique and valuable service to its customers that supports America's historic brewing tradition. I believe that selectively denying service to Brewforia is unethical, unpatriotic, and harmful to the economy.  Moreover, I believe that selectively denying service to small businesses significantly harms the brand and image of UPS and undermines the marketing efforts and expenditures intended to position the company as the premier resource for small business shipping.

I do not support the policy of selectively denying service to Brewforia or other beer retailers without legal grounds, and neither I nor my business will use UPS services until UPS changes its policy.

Sincerely,

{Your Name Here}

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